Gaurav Mathur: Keeping Organisations Agile Through Digital Innovation

For an IT powerhouse that drives digital transformation in enterprises, Gaurav Mathur couldn’t be a more ideal fit. As Chief Operating Officer at Areteans, Gaurav is passionate about empowering businesses with technology and believes in transformational operational leadership. He has implemented ground-breaking initiatives across Areteans’ operations, resulting in significant improvements in operational efficiency, employee engagement and client satisfaction. In recognition of his contribution to the industry, Gaurav was recently given the Innovative Operations Strategist of the Year Award by Business 바카라. 

Areteans is a global IT solutions company headquartered in Hyderabad and is a part of the Omicron Precision Marketing Group. It is a pure-play Pega partner and reimagines how businesses operate. Through Pega-solutions, it helps companies achieve greater performance, process efficiency, and speed across various customer touch points and internal processes.

In much the same way, Gaurav optimises operational processes and implements efficiency measures at Areteans, enhancing overall organisational performance. His operational expertise at Areteans has driven various initiatives that have led to significant cost savings, increased productivity, and enhanced organisational agility. It is this proactive approach that helps Areteans achieve its performance objectives. Founded in 2015, the company has demonstrated exceptional growth in a short span of time. With a footprint in eight countries, Gaurav has overseen the expansion of the Areteans’ team to over 750 Pega-certified professionals.

A widely recognised business strategist, Gaurav has developed and led successful technology collaborations with leading organisations worldwide, in banking, civil defence and the public sector. With 25 years of experience, he plays a pivotal role in shaping India's tech ecosystem as an advisor to NASSCOM and TIE, paving the way for innovation and growth on a national scale.

Gaurav is a visionary leader known for big-picture thinking and strategic insights. He has played a key role in enhancing diplomatic and business ties between India and Israel as part of an Indian delegation, demonstrating strong leadership abilities and contributing to enhanced diplomatic relations and global collaboration.

Technology is rapidly evolving, constantly shaping and reshaping the business landscape. To survive and to thrive, businesses must remain agile. And to maintain a competitive edge, they must stay at the forefront of the digital revolution. Gaurav believes the pace and passion with which organisations learn is the only sustainable source of operational excellence. His operational approach, unique leadership qualities, and impact in enabling enterprise transformation with technology and shaping India's tech ecosystem demonstrate why he is an industry leader today.

His goal for the long term? In times when digital innovation is determining the very fabric of business operations, offerings, customer experiences and partnerships, Gaurav envisions driving the largest Pega practice globally. His efforts centre on relentless customer-centricity, focusing on meeting customers' end-to-end digital transformation requirements with excellence.